Training offering

Fast Lane Deutschland

IBM Case Manager 5.2 - Integrating Case Analytic tools

Information

Length: 1.5 Days
Course code: F218G
Delivery method:

Click on a delivery method to see details

Classroom

Instructor Led Online

E-Learning

Price: 1490 EUR
This training is available on request.
Please contact us by phone or email at :
+49 40 253346-10
info@flane.de

Overview

This course describes the Case Analyzer services and the data provided in the Case Analyzer store, which is essential for developing analytic reports and dashboards. It covers the analytic tools provided with IBM Case Manager.

You work with a fully functioning IBM Case Manager 5.2 system to practice the skills required to create custom dashboards to monitor case activity.

Public

This intermediate course is for:

  • A Business Analyst responsible for scoping the high-level solution and planning reports.
  • A Solution Architect responsible for developing the overall design, and assisting the Business Analyst with complex case and data modeling.
  • A System Administrator responsible for configuring Case Analyzer and property auditing.
  • An Application Developer responsible for designing solution reports.

Prerequisits

You should have completed:

  • IBM Case Manager 5.2 Introduction to Case Manager (F2150) (F2159)
  • Unit 1: IBM Case Manager 5.2: Build a Case Manager Solution (F2120) (F2129)

Objective

  • Understand Case Analyzer services and the data provided to support reporting and monitoring.
  • Acquire the knowledge and skills to expose custom case properties to the Case Analyzer store and create custom dashboards to monitor case activity.

Topics

  • Describe the fundamentals of Case Analyzer services
  • Understand how to expose custom case properties to the Case Analyzer store
  • Describe Online Analytical Processing fundamentals
  • Understand the Analytic tools provided with IBM Case Manager and the reports provided
  • Monitor case activity with IBM Cognos Real-time Monitoring