Training offering

iTLS Australia

IBM Case Manager Essentials (V5.3.2)

Information

Length: 8.0 Hours
Course code: F2900G
Delivery method: Classroom
Price: 950 AUD
This training is available on request.
Please contact us by phone or email at :
+ 61 (3) 853944858
info@flanegroup.com.au

Overview

This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks. 

Public

This course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager.

Prerequisits

None

Objective

Describe the users of IBM Case Manager
Identify components of IBM Case Manager
Create and process a case
Search for a case
Review a case
Add annotations and comments to a case
Split a case
Explore and identify the structure of a solution
Add a custom task
Add a quick task
Identify IBM Case Manager integration options