Training offering

iTLS Australia

IBM Tealeaf Customer Experience on Cloud Fast Start

Information

Length: 32.0 Hours
Course code: 9F51G
Delivery method:

Click on a delivery method to see details

Classroom

Instructor Led Online

Price: 3800 AUD
This training is available on request.
Please contact us by phone or email at :
+ 61 (3) 853944858
info@flanegroup.com.au

Overview

IBM Tealeaf Customer Experience on Cloud is a software as a service (SaaS)-based analytics solution for web, mobile web and native mobile applications. It helps customers understand and improve the overall user experience by analyzing behavioral problems from large and complex data sets.

This course provides a practical explanation of best practices in using Tealeaf for analyzing and optimizing web-sites, all within the context of real-world scenarios. Those who complete this course will have the knowledge how to plan and execute analysis in IBM Tealeaf on Cloud, as well as how to link them with business results and goals.

Public

This intermediate course should be attended by technical consultants who are going to be engaged into the implementation of IBM Tealeaf Customer Experience on premise. It will make them familiar with the implementation approach, tools and tasks to be performed during the project so they will be able to work successfully together with the IBM services team on delivering the project.

Prerequisits

There are no prerequisites for this course.

Objective

Participants will learn about best practices in analyzing issues in web and mobile application impacting the performance of the business. The course will provide the knowledge necessary to plan and execute the project as well as will explain how to quantify business impact of issues and deliver business value out of the analysis.

Topics

The following topics will be covered during this course:

  • Unit 1: Introduction
  • Unit 2: User Training - Fundamentals
  • Unit 3: Events and Reports
  • Unit 4: Tealeaf CX on Cloud Overstat
  • Unit 5: Organizational Admin